The worker was not helpful and instead of handling the issue with the company, he handed me a brochure as he told ME to call the reservation number.
Rude rude rude. Terrible customer service.
Absolutely a nightmare!!!
They are awesome jasmine, chris. They really look out for the customer.
Tried a different scenario the next day, like advised, but the same thing happened.
Representatives were very helpful both over the phone and in person. They also gave us a great price with the two cars that we rented and were able to work out a deal. Very pleased
Do not rent a car from here. They rented me a car with a bad tire on it, the tire went flat 10 miles down the road. Then, they wouldn't provide roadside so I had to change it myself. Then they told me to drive 300 miles to Orlando on the donut to get a different rental car, and wouldn't provide me with one until the next day when I refused. So I returned the car to the location and came back the next day, and they refused to adjust my rental rate saying that it wasn't their fault that the tire was bad and I'd have to pay for the day I didn't use. Then they put me in a lower class car than I originally paid for, refused to adjust the rate. Finally, 2 months later they sent me a $300 bill for their tire repair. I'd avoid budget and this location if at all possible.
I reserved a car online and prepaid, but was given the run around when I went to pick it up.
Budget Car Rental is a US Car Rental based in Panama City Beach, Florida. Budget Car Rental is located at 8027 Front Beach Rd, Panama City Beach, FL 32407, USA.
Please contact with Budget Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.