The location is excellent. You can walk down the Pier to rent a boat, eat Midway at a restaurant/bar, or keep going down to the end to the beach. The staff were excellent in customer service. We arrived earlier than expected and when asked if we could check in early they said yes. The next day when the rest of our family got there they let us get the room beside theirs in a different building with no questions asked. Overall it was a great experience and will definitely be going back.
Great quiet vacation spot. The bay is beautiful. People are friendly. Great restaurants nearby. Very casual vibe. Just wear your cutoffs and flip flops. Pool area nice but venture out to the bay and check out the wild life.
The hotel was beautifully renovated and the pool was was lovely. The dockside restaurant was fantastic and the service was great. I do believe the hotel staff needs some training, however. My reservation was for adjoining rooms, when we checked in at the front desk they assured us our rooms would be adjoining, they were not. When we called the front desk our accommodations could not be changed. The next problem we had was the ice maker on the second floor of building 3 did not work, we alerted the staff immediately. This was not taken care of the duration of our 2 night stay, the least they could have done was put an out of order sign on the machine so other guest could be aware and it makes the problem look like it's been acknowledged. The elevator in building 3 smelled of urine and really needed to be clean and the bathroom floor of our room was covered in grime and needed to be cleaned as well. I really feel like this hotel has the potential to be great but is either short staffed or lacking training, it's unfortunate.
Awesome experience. Their beach on the bay out on the island is only accessible by an awesome walk across the pier. It is not crowded and the restaurant out on the water is very affordable. Room was really nice and everything was very affordable. Also, the fitness room is actually a real weight room which is a rarity for hotels. Highly recommend.
The amenities at this resort are what makes it great. We loved spending time at the small private beach they have and watching football at the bar and grill in the lagoon. My only complaint is the room was not as clean as expected (carpet seemed dirty and more attention should have been paid to the toilet and shower).
Sheraton Bay Point Resort is a US Lodging based in Panama City Beach, Florida. Sheraton Bay Point Resort is located at 4114 Jan Cooley Drive, Panama City Beach, FL 32408, USA.
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