First, I will say that the amenities here are very cool. The pools, hot tubs and beach are all very nice and we'll maintained. Rooms are fine. That being said, the booking process and customer service was an absolute NIGHTMARE. I had used this hotel as one of the block reservations for my wedding. I was getting several reports from my guests that they couldn't get in the block, they didn't get confirmations, confirmations were hand written, or the discount wasnt applied. The sales chick was not at all friendly or helpful despite the business I was bringing them. I even had one girl call me in the middle of my rehearsal dinner because her room that I was paying for had been CANCELLED somehow? AND THEY STILL COULDN'T FIX IT! Not impressed at all.
The online price said $80 but add on resort fees and other “convenience” fees it jacks the price up another $50. Just be upfront and honest! Bad form, Holiday Inn. The front desk lady was very nice and explained all the upgrades. I don’t believe those upgrades includes the rooms. Lots of flaking paint, lights that took 10 seconds to turn on when you flip the switch, missing seal around the door letting in geckos who are chasing the bugs that got in. :( The pool is pretty. The hot tub was huge and communal. They market it as secluded, but hanging out with 20 strangers in a hot tub isn’t what I would call secluded (or relaxing). But hey, all the rooms are ocean facing so, at least you get a good view for all the hidden fees. lol even though I think it was shady, I’d probably do it again. The view is good.
The only downfall was that there was no breakfast available. The largest pool also was not heated because of the time I went it was the off season. But the people were really nice and so was my room. We actually won a free drink ticket in bingo with my family. We also went to the new holiday inn express, which was even nicer. Overall I would go again.
OH WE LOVE, LOVE THIS PLACE RIGHT HERE!! We have been coming here since my grand daughter turned 5 yo and had her birthday party here.. She just turned 14 and we were right here again and every year before!! The staff are excellent and the security is such a blessing with spring break and all. So much for the kids and grown ups to enjoy!! Don't pass this place up, because it is a rare GEM let me tell you!!! I LOVE HOLIDAY INN RESORT, PANAMA CITY BEACH, FLORIDA!!! Heck yeah!!!
Good hotel. Nice rooms. Great view. My AC broke in the middle of the night and they didn't have an extra room. The had the unit replaced within an hour so I was able to go to sleep again. I wish the bar wasn't as expensive as it was but it was probably a competitive price for other hotel bars.
Holiday Inn Resort Panama City Beach is a US Lodging based in Panama City Beach, Florida. Holiday Inn Resort Panama City Beach is located at 11127 Front Beach Rd, Panama City Beach, FL 32407, USA.
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