3rd ride: took forever.. I'm still waiting and it's been 30 minutes. He just called and said it'll be 15 more minutes. Come on. It's not even a busy night here.
In addition, the gal who answered the main line was not helpful, not apologetic and definitely NOT courteous when I called to ask for an exact time of arrival. I shudder to think what a tourist without a back up plan would have done. Luckily, we are locals and just hopped in our car. Thanks to H2O, we got stressed out and likely will have to pay about $100 extra to park at the airport. Lesson learned. Next time, we will book with a reliable company that charges a little more.
After comparing prices, I decided to use H2O without checking reviews - a BIG duh to me. This company is a great example of.....you get what you pay for. I called the night before for a morning airport shuttle. The driver was over 15 minutes late and called me to ask for directions. Excuse me - do you not have a GPS?? We did not trust his ETA "about 10 minutes" of which we waited 11 minutes so we drove ourselves to the airport.
1st ride: good timing, but taxi had strong cigarette smell (10 min)
2nd ride: great guy but poor timing (20 min)
Overall, just a so-so opinion. I know the prices are good, but having wait times like this is pretty ridiculous.
I waited a hour and it is not even the season yet. Then after a hour they called asking where the business is was and im waiting with my newborn baby. This is ridiculous. They called 2 more times asking where the location was on front beach. Don't book here is think they only have one car and Driver and they lie to get business when I could have called another cab company and not have to wait with my baby on them thinking they were on the way. Owner did just call and gave me a free ride because of the mix up. So I'm not so mad since he did make things right. Thanks for getting back with me and making sure I was satisfied.
I am local and wouldn't choose any other company. Roberto is great company and gets me where I need to be ahead of time. I also have road with Frank who is always a joy, he is probably the nicest and knowlegable driver around.
I waited more than hour with my 2 months old baby:) called them couple of times they said 5min every time I called. Shameful
H2o Shuttle Taxi is a US Point Of Interest based in Panama City Beach, Florida. H2o Shuttle Taxi is located at 8810 Front Beach Rd, Panama City Beach, FL 32407, USA.
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