I had purchased a GE garbage disposer at this JCP store which happens to be my closest JCP., A day or two later we realized we didn't need it. When we went to return it, unopened and still in its packaging, in its closed box, a salesman named Stephen "interrogated" me nonstop, asking repeatedly why I was returning it. I explained again and again that we just didn't need it but he kept harping and made it a very unpleasant experience. JCP should be aware of this salesman's lack of customer service attitude, a complete turn-off. I probably will never return to this store.
As an employee of JCPENNEY I can honestly say that the company genuinely cares for their customers and their workers. I've worked in corporate store environments before but Penney's definately raises the bar with customer service. It's really refreshing when the bottom line isn't the top priority for a store.
Went to the sephora inside and absolutely loved the staff.. very helpful and place was clean and set up very nice.. will return
My favorite place to shop in Pier Park Staff is always friendly and my wife LOVES the new Sephora line in store.
My family and I bought a refrigerator from here and while the salesman was very nice and respectful, he was completely overbearing in his sales pitches and made everything much more difficult than needed. The item was on sale at an $800 discount. He stated that the price had gone up but they "would still honor the price that was posted." Well duh, because it's false advertisement if you don't....He also could not explain the receipt, which, if it was right, was too confusing to begin with and should be addressed with corporate. The thing that upset me the most was the soonest delivery date was 2 weeks away from the date that I purchased, meaning I would be without a fridge for about 5 days.(Due to the date of closing on my new home) The salesman said "here's a 'special' number you can call and change the date." Well the number isn't "special" at all and the date was unable to be changed. I realize you want the sale and the commission but just sell me my stuff, tell the truth and let me leave. This turned into a one hour process while I'm trying to tame a 3 year old. I will most likely never buy another appliance here.
It's unfortunate that so often only someone's bad experience ends up on a review. The majority of customers I have come to know have wonderful experiences in the salon and in the store.
Jcpenney is a US Department Store based in Panama City Beach, Florida. Jcpenney is located at 206 Bluefish Dr, Panama City Beach, FL 32413, USA.
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